Motor Industry Code of Practice
Service and Repair
What is the Code of Practice?
The Motor Industry Code of Practice for Service and Repair commits garages to an open, transparent and fair way of doing business.
By subscribing to the Code, Gordons is demonstrating its commitment to operate as a responsible business.
Gordons has committed to :
- Honest and fair services
- Open and transparent pricing
- Completing work as agreed
- Invoices that match quoted prices
- Competent and conscientious staff
- A straightforward, swift complaints procedure
The code itself provides you with :
- A free consumer advice line
- Free conciliation and low cost independent arbitration
- More rights than required by law
You can download a copy of the Code in full from